Home Services
Services and Solutions PDF Print E-mail

You don't need more software and more programs. You need solutions. The work of Human Capital Source is based on Dr. Jac Fitz-enz's 40+ years of experience as a line manager and staff executive, and as the world renowned father of human capital strategy and analysis. He is backed by a small staff of former HR vice presidents dedicated to delivering solutions that yield competitive advantage.

Using Predictive Management's HCM:21®, the first and only human resources management model based on human capital analytics, HCS can offer your organization a variety of leading edge solutions for all phases of human resources management. No canned, off-the-shelf programs delivered by an invading, disruptive, army of expensive, inexperienced MBAs, we solve problems, Period!

Human Capital Source provides four areas of services. Explore each of these areas to learn how we can provide a solution to your needs. 

Consulting Services    
   
The father of human capital management has led the development of a new management model and operating system based on new market conditions.  In concert with leading firms such as Accenture, Blue Shield, Fidelity, KnowledgeAdvisors, Monster, National Reconnaissance Office, Oracle, Scarlett Surveys, SuccessFactors, Target and others, HCM:21® has arrived.  This breakthrough system is already changing how managers think about human capital management.  The system is drive by advanced environmental scanning, capability planning, new age circular alignment, integrated delivery of services, process optimization, risk assessment and predictive analytics.  A leading edge, three point performance measurement system combines strategic level metrics, lagging and leading indicators, and measures of intangibles.


See what one client had to say:

“We successfully implemented our Management Evaluation scheme through which we identified our high potential employees. We developed their career paths and identified their training and development needs.  We were also able to identify potential successors and now we are working on their development needs. The best thing we achieved after the session was change in mindset of our business area heads.”
Vice President
Human Resources
35,000 employee multi-national engineering company

Whatever your need may be, from scanning and planning through to individual or unit performance measurement, our consulting staff of former corporate presidents and vice presidents can deliver a solution that fits.  Please outline your issues in an email to drjac@humancapitalsource.comThis e-mail address is being protected from spam bots, you need JavaScript enabled to view it or call him directly at 408 223 7750.

Research and Insight Services       

Problem Resolution
What is your specific problem?  Is it the need for a system wide organization or management overhaul?  Or is it a mission critical function that is not delivering the way it must?  From macro to micro we apply advanced analytic tools to find the root causes and develop solutions; quickly and economically.  Challenge us.  No one has ever gone away less than thrilled with the outcome.

Benchmark Survey and Analysis
It is more than a data dump.  We design just want you need to answer questions such as how you compare to organizations similar to yourself.  You receive an in-depth description of similarities and differences, what they mean to your organization and, most importantly, what you can do to gain competitive advantage in the war for talent.

Key questions include:
•Total labor cost as a percent of revenue.  Is your company becoming more or less profitable?
•Hiring efficiency.  How do you know if you are using the most cost effective sources, selection and induction methods?  Do you have a competitive advantage or disadvantage?
•Training ROI.  How has performance (productivity, quality, service) changed as a result of investments in leadership and management development programs?
•Engagement.  To what degree are your people engaged and committed to your company?  Engagement correlates directly with productivity and profitability.
•Technology.  What are your competitors investing in to improve their operation and gain competitive advantage?
•Performance measurement.  What types of systems, programs and analytic tools are the top performing companies applying

Other forms of research also available:

•Employee attitudes.  The issue is a unique combination of satisfaction versus importance that underlie every attempt to improve performance.
•Exit interviews.  Do you want to know the real reasons why key people are quitting and what you can do about it?
•Engagement.  What does it really look like?  What does it cost your company each time you lose a point on the employee engagement survey?

Contact us to discuss any research needs you have.  If we can’t do it and do it well we will refer you to someone who can.

Speaking Engagements    
   
Selected Topics:  How do you get both entertainment and enlightenment from a speaker?  Over the past 30 years Dr. Jac Fitz-enz has spoken to over 85,000 managers and professionals in 46 countries.  More than a canned motivational pitch that quickly loses its effect, Dr. Jac appeals to the fundamentals of human interaction in organizational settings.  Describes How To:
•Help management gain competitive advantage and drive revenue through planning and development programs
•Integrate HR service delivery to improve quality and reduce employee frustration
•Stimulate engagement and retention of mission critical staff
•Innovate and upgrade quality

His style is energetic, witty, practical and transferable to the challenges you face.   A Ph.D. in organizational communications positions him to design just the right level of message to suit your line and staff audiences.

Focused Timely Issues:  Based on research over the past three years Dr. Jac is now making presentations on predictability. Managing Tomorrow, Today is his theme.  Predictive management describes:
•how to make decisions that forecast and drive future outcomes
•how to broaden your scan of market forces that will affect human capital management,
•how to shift from industrial era, workforce planning to a live, agile capability system that moves quickly with market demands,
•how to optimize processes turning them into structural capital assets,
•how to build a performance measurement system that integrates strategic, operational and hard to quantify leading indicators and intangibles. 

Collectively these actions allow you to predict how investments will best pay off.  In today’s volatile market, insight into the future is the most valuable gift you can give your managers and professionals.

We craft the presentation specifically suited to your audience.  We view every assignment as unique and promise to excite and enlighten your people.  Give us a call at 408-223-7750 to discuss your special need to WOW.  Eighty-five thousand people on five continents can’t be wrong.

Training Services       

More with Less.  Want to know how to optimize processes to achieve more with fewer resources?  In the current market no one has excess capability.  We all must learn how to process better results with diminishing resources.  With training from Dr. Jac you learn the connections between inputs, throughputs and outputs and how to find the most effective combinations that give you the best results with the least amount of resources.

Measuring Value Add.  Need to know how to measure the efficiency and effectiveness of your function?  Dr. Jac’s Five Point Measurement System works in every situation.  On the one hand you learn how to do more with less, cut expenses and still deliver acceptable results.  On the other you learn how to show real business value added from your work.  You can point to improvements in performance, reduction in turnover and deeper levels of engagement.

Leadership for Tomorrow.  The most popular topic has always been leadership.  Everything from psychoanalysis to building rafts in the woods has been prescribed.  The fact is that leadership has just two facets: authenticity and skill or if you like: art and science.  First, a person who wants to lead must be true to themselves: values, ethics and beliefs about people must be at the top of mind and rest on integrity.  Second, the person has to be able to translate their value system into the skills they exercise in leading others.  Add to this that the leader must have a clear vision not only of what is needed today, but how to lead people for tomorrow. This is leadership for the 21st century.

Organizational Alignment.  How important is it to plan and align your organization for optimum performance?  You know that everyone talks about alignment and almost everyone is distressed because they can’t keep things flowing smoothly through the organization.  The secret is clarity and specificity in the beginning, integration throughout operations and supporting mission critical objectives with three levels of metrics.

These are just some of the key skills that HCS training develops.   Our decades of leading edge research around the world bring rich, unique perspectives.  If you want to improve performance, we can help.  For details on how these can be designed and delivered to meet your current and emerging needs please contact us at 408 223 7750 or through This e-mail address is being protected from spambots. You need JavaScript enabled to view it