Our principal business is promoting an intelligence driven approach to managing human capital. We don't chase fads. We have developed a set of "golden rules" that experience has proven are the most effective ways to manage people issues in large organizations.

In addition, as a service to our clients we maintain a database for referring HR vendors who have proven themselves as the leaders in their market niche.

In the past fifty years there have been a multitude of “next great ideas” in management. They encompass everything from management by objectives through reengineering to evidence-base management. Most of these have proved short- lived because there are no panaceas. Success is not found in processes. Success is found within the data that goes into decision making.

Fundamentally, effective management requires reliable, comprehensive, integrated, qualitative and quantitative data. Valid structural, relational and human data for decision making is not always easy to find. Yet all three are necessary for sustained performance. For example, investing in technology with no regard for effects on employees can cause confusion, lower productivity and even drive out customers. We have spent nearly thirty years collecting, sifting, testing and reporting effective practices as well as exposing simplistic, transitory concepts that cause more harm than good.

The Workforce Intelligence Report® (WIR®) is the first ongoing comprehensive human capital investment measurement and analysis service of this kind. Once again we are pushing the frontier of human capital management, integrating business outcomes with human capital services and data from top performing companies. Where we find a process that failed or an HR system that needs improvement, we report that as well. For once, you can get the full story. In the end, the WIR® becomes a resource for checking what works and what doesn’t. You use it for a basis of decision making and investment.